Our 24/7 emergency monitoring service brings peace of mind and comfort to our users and their loved ones.
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On all alarms and key safes, when ordered before 5pm. This means our customers can be set-up within 24-hours of ordering.
We hope you will love your Careline alarm. If you change your mind, we offer a 30-day money back guarantee.
We are here for our customers, their families and support community. They know we’ll be there for them when it matters.
We deliver real value without compromising on quality. All our plans have lifetime product warranty.
Careline is here to support you 24/7
Exceptionally easy to install and super fast response times
What happens if i’m not near the loudspeaker or having trouble hearing?
The Careline team will call your emergency contact or the emergency services every hour until you will recieve help.
How long does it take to receive help?
How do you know who my emergency contacts are?
When should I wear my pendant?
Our aim is to reassure and give confidence to our users
Careline work with Nolfolk Fire Service
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Our TSA Membership guarantees that our users will receive an exemplary standard of service.
Proud to be TSA Accredited
People depend on us for their independence and we take pride in unlocking that for them
Careline provides a vital lifeline
“When you live alone and unwell it’s so comforting to know people are there to help when needed. It gives one the confidence to live as normal a life as possible.”
“Great service, definately puts our minds at rest knowing my mother can contact for help if she falls. My mother has received calls from the call centre to check everything is ok, all the staff have been lovely.”
“My 93-year-old mother is completely confident that in case of need you are guarding her back, and I (living 50 miles away) have added peace of mind. A friendly, professional service.”
We provide a monitoring service with 24/7 access to a highly trained, accredited Emergency Response Team.
We respond to over 800,000 alert calls every year with an average alert answer time of under 5 seconds.
Automatically calls our team if it detects a fall, so you can get help quickly, even if you are unable to speak.
Our pendants start from 100 meters, giving you the freedom and comfort to live your life as you please.
As the industry leader, our experience and expertise make sure we stay ahead
Whether you are at home or on the move, our digital alarm service means you can be connected in less than 10 seconds
Supporting thousands to live independantly
The number of customers we monitor on a daily basis
The number of customers we have supported to date.
Exceptionally easy to install and super fast response times
An alarm call is triggered by your Careline alarm to our 24-hour emergency response team.
Call for help when needed
Our UK-based response team will respond immediately to assess your situation, before taking the appropriate action.
The team will call your emergency contacts and ask them to visit your home urgently. The emergency services will also be contacted if they are required.
“Not only has it given me my independence, my children have the security of knowing help is available 24/7. Don't know why I didn't have this sooner, really can't fault it.”
UK Based Response Centre
Supporting your independence
Simple setup as early as tomorrow
Life-saving personal alarm service
Supporting your independence and providing peace of mind
We’re here to help: Call 0808 304 4336
