A Careline for Stoke-on-Trent
Providing Help Across the Area
Our Careline alarm service can help the elderly, frail and disabled, as well as those with a long-term medical condition. It allows these people to remain in their own home, without worrying or feeling vulnerable. With an alarm by their side, they know that help is always just a click away.
All Careline alarm users in Stoke-on-Trent, and across the UK, are connected to our 24-hour monitoring team. Once an alert has been raised, the highly-trained team will respond within seconds. The alarm user's situation is assessed and help is called, in the form of family, friends and the emergency services.
Our service is easy-to-use and simple to understand. It can have such a huge benefit, not only to the alarm user, but to their friends and family who may have been worrying about them. The Careline alarm is particularly useful for those who do live by themselves.
Emergency Contacts
Emergency contacts usually consist of family members, close friends and neighbours - who live close by.
Careline Alarm Base Unit
Our base unit connects the alarm user to our monitoring team. It can be installed and set-up within a few minutes, either by the alarm user or by a friend/family member. Simply plug the device into the telephone socket and a power supply, with the telephone connecting to the back of the unit using the adapter provided. A test call is then required to ensure that everything is working as it should be.
MyAmie Pendant
The Careline pendant can be worn around the neck or around the wrist. An option to clip the pendant onto a belt is also available. In an emergency, the alarm user simply presses the red pendant button, which send an alert call through to the monitoring team. The pendant will still work whilst the alarm user is in the bath or shower as it is waterproof. It can also be used outside in the garden, up to a range of 100 metres.
Careline Alarm Base Unit
Our base unit connects the alarm user to our monitoring team. It can be installed and set-up within a few minutes, either by the alarm user or by a friend/family member. Simply plug the device into the telephone socket and a power supply, with the telephone connecting to the back of the unit using the adapter provided. A test call is then required to ensure that everything is working as it should be.
MyAmie Pendant
The Careline pendant can be worn around the neck or around the wrist. An option to clip the pendant onto a belt is also available. In an emergency, the alarm user simply presses the red pendant button, which send an alert call through to the monitoring team. The pendant will still work whilst the alarm user is in the bath or shower as it is waterproof. It can also be used outside in the garden, up to a range of 100 metres.
24-Hour Support - All Year Round
Our monitoring team work all day, everyday to ensure that our alarm users can always call for help!
A Key Safe Helps the Paramedics
Our Careline service ensure that the people of Stoke-on-Trent always have somebody to call for help. Adding a Key Safe to the service ensures that help can always get to the alarm user. Without a Key Safe, the paramedics may not be able to gain access to the property, due to the door being locked. It may be that a key holder is on their way - leading to the paramedics having to wait or force their way in.
If the alarm user has a Key Safe, a secure metal box which holds keys, they can share their combination code with the monitoring team. In an emergency, the monitoring team can then pass this information on to the emergency services. The paramedics can then open the Key Safe, open the door and provide help.
The time saved here could make all the difference. We offer three Key Safe options which can be ordered with your chosen alarm service plan.
A Key Safe Helps the Paramedics
Our Careline service ensure that the people of Stoke-on-Trent always have somebody to call for help. Adding a Key Safe to the service ensures that help can always get to the alarm user. Without a Key Safe, the paramedics may not be able to gain access to the property, due to the door being locked. It may be that a key holder is on their way - leading to the paramedics having to wait or force their way in.
If the alarm user has a Key Safe, a secure metal box which holds keys, they can share their combination code with the monitoring team. In an emergency, the monitoring team can then pass this information on to the emergency services. The paramedics can then open the Key Safe, open the door and provide help.
The time saved here could make all the difference. We offer three Key Safe options which can be ordered with your chosen alarm service plan.
Careline Customer Reviews
Essential Plan
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Plug-in Base Unit + Basic pendant
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Rising to £22.67 per months after 3 months
Essential+ Plan
Save £80 if paid annually
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Rapid Connect Hub + SmartTrigger Pendant
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
Complete Plan
RecommendedOur Safest AlarmSave £100.00 if paid annually
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Rapid Connect Hub + Fall Detector
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
GPS Alarm Bundle
Save £88 if paid annually
GPS Location Tracking + Inbuilt Speaker
- Included, Go anywhere alarm
- Included, GPS Alarm Pendant
- Included, GPS Location Tracking
- Included, Optional Fall Detection
- Included, Inbuilt speaker
- Included, Charging Base Station
Get 3 months free by paying annually
GPS Alarm Bundle
- Go Anywhere Alarm
- GPS Alarm Pendant
- GPS Location Tracking
- Optional Fall Detection
- Inbuilt Speaker
- Charging Base Station
Get 3 months free by paying annually
What is Careline?
The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.
The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.
The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.
In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.
A powerful little pendant
The pendant which accompanies the Careline alarm's base unit has some useful features:
- It's lightweight, comfortable and discreet.
- It can be worn around the wrist or neck.
- It's waterproof for use in the bath or shower.
- It has a range of around 100 metres for use in the garden.
Supporting independence
Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.
Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.
Next day delivery
Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.
If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.
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