Returning Equipment
Please see below the equipment we are requesting to be returned at your earliest convenience.
If you have any further questions or needed any assistance regarding the return of the equipment, please contact our Customer Service Team on 0800 101 3333.
Sending Back the Alarm Equipment
1. Remove the attachment on the back of the pendant by turning the clip anti-clockwise.
2. Remove the battery cover, insert a coin into the slot and turn it anticlockwise. Remove the back panel.
3. Remove the battery and return both the Fall Detector and battery along with your alarm equipment.
