Pendant Call Button Service
Find Help Instantly - 24/7
If you're concerned about your elderly loved ones living alone, the pendant call button service could be the perfect solution. Having a pendant allows the elderly (as well as the frail and disabled) to remain in the comfort of their own home, rather than moving into care.
It's a simply, affordable service that comes with minimal intrusion into their lives. The alarm user simply wears the pendant call button around their wrist or neck, and when they require assistance they push the button. This connects them to our 24-hour monitoring team.
The monitoring team respond quickly and will assess the situation at hand. Help is then contacted; through family, friends and/or neighbours. The emergency services are also called if needed.
We believe that we offer the most reliable and highest quality personal alarm service. All pendant call buttons come with free next day delivery and the system is pre-programmed by our team before being sent to the alarm user.
Find Help Instantly - 24/7
If you're concerned about your elderly loved ones living alone, the pendant call button service could be the perfect solution. Having a pendant allows the elderly (as well as the frail and disabled) to remain in the comfort of their own home, rather than moving into care.
It's a simply, affordable service that comes with minimal intrusion into their lives. The alarm user simply wears the pendant call button around their wrist or neck, and when they require assistance they push the button. This connects them to our 24-hour monitoring team.
The monitoring team respond quickly and will assess the situation at hand. Help is then contacted; through family, friends and/or neighbours. The emergency services are also called if needed.
We believe that we offer the most reliable and highest quality personal alarm service. All pendant call buttons come with free next day delivery and the system is pre-programmed by our team before being sent to the alarm user.
The Pendant Call Button Package
The Pendant Call Button
The pendant call button is small, discreet and stylish. It's manufactured with the latest in Telecare technology and has been designed with comfort in mind. The device comes with multiple wearing attachments, and is primary worn around the wrist or neck. The pendant is an oval shape, with a white finish around the red help button.
Features of the Pendant Call Button
The pendant call button is waterproof. This allows our alarm users to raise an alarm if they slip or fall in the bath/shower. Its long range also allows users to call for help if they trip outside in the garden. There is no need to worry about recharging the pendant either, the device has a seven-year battery life. A free replacement is sent before the old battery runs flat.
How does the service work?
In an emergency, all the user needs to do is press the button on their pendant. This sends an alarm call through to our 24-hour monitoring team. A member of the team, who work 365 days a year, will respond via the loudspeaker on the alarm's base unit.
The monitoring team member will ask the user what has happened and whether or not they're injured. Once the situation has been assessed, the monitoring team will begin calling the user's emergency contacts - family, friends and neighbours.
If your loved one requires medical attention the emergency services will also be contacted. Any relevant medical details will be passed on.
The Pendant Call Button
The pendant call button is small, discreet and stylish. It's manufactured with the latest in Telecare technology and has been designed with comfort in mind. The device comes with multiple wearing attachments, and is primary worn around the wrist or neck. The pendant is an oval shape, with a white finish around the red help button.
Features of the Pendant Call Button
The pendant call button is waterproof. This allows our alarm users to raise an alarm if they slip or fall in the bath/shower. Its long range also allows users to call for help if they trip outside in the garden. There is no need to worry about recharging the pendant either, the device has a seven-year battery life. A free replacement is sent before the old battery runs flat.
How does the service work?
In an emergency, all the user needs to do is press the button on their pendant. This sends an alarm call through to our 24-hour monitoring team. A member of the team, who work 365 days a year, will respond via the loudspeaker on the alarm's base unit.
The monitoring team member will ask the user what has happened and whether or not they're injured. Once the situation has been assessed, the monitoring team will begin calling the user's emergency contacts - family, friends and neighbours.
If your loved one requires medical attention the emergency services will also be contacted. Any relevant medical details will be passed on.
Emergency Contacts
All alarm users will need to have at least one emergency contact on their Careline profile.
Careline Alarm Base Unit
Alongside the pendant call button, all of our customers also receive the alarm base unit. This box can be installed by the user, or a relative, within a few minutes, and is pre-programmed by our team.
All that is required during the set-up is to plug the base unit into the mains power and telephone socket. The telephone is then plugged into the unit using the adaptor provided. Next, press the red button to complete a test call with the monitoring team.
The alarm base unit has a loudspeaker which is used by the monitoring team to communicate with the user. Your loved one can then respond using the built-in microphone. Like the pendant call button, the user can also raise an alarm on the base unit - by pressing the red help button.
Careline Alarm Base Unit
Alongside the pendant call button, all of our customers also receive the alarm base unit. This box can be installed by the user, or a relative, within a few minutes, and is pre-programmed by our team.
All that is required during the set-up is to plug the base unit into the mains power and telephone socket. The telephone is then plugged into the unit using the adaptor provided. Next, press the red button to complete a test call with the monitoring team.
The alarm base unit has a loudspeaker which is used by the monitoring team to communicate with the user. Your loved one can then respond using the built-in microphone. Like the pendant call button, the user can also raise an alarm on the base unit - by pressing the red help button.
Careline Customer Reviews
Essential Plan
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Plug-in Base Unit + Basic pendant
Basic pendant
- Not included, Automatic Fall Detection
- Included, 100 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
Plug-in Base Unit
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Not included, Our Fastest Connection Time
Rising to £22.67 per months after 3 months
Essential+ Plan
Save £80 if paid annually
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Rapid Connect Hub + SmartTrigger Pendant
SmartTrigger Pendant
- Included, Automatic Fall Detection
- Included, 600 metre range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In, Easy Set Up
- Not included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
Complete Plan
RecommendedOur Safest AlarmSave £100.00 if paid annually
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Recommended
Rapid Connect Hub + Fall Detector
Fall Detector
- Included, Automatic Fall Detection
- Included, 300 Metre Range
- Included, Wearable on Wrist or Neck
- Included, Waterproof
- Included, No Need to Charge
- Included, Easy to Activate
SmartLife Hub
- Included, 24/7 Monitoring Service
- Included, Lifetime Warranty
- Included, Plug-In Anywhere, Easy Set Up
- Included, No Phone Line Needed
- Included, Our Fastest Connection Time
Get 3 months free by paying annually
GPS Alarm Bundle
Save £88 if paid annually
GPS Location Tracking + Inbuilt Speaker
- Included, Go anywhere alarm
- Included, GPS Alarm Pendant
- Included, GPS Location Tracking
- Included, Optional Fall Detection
- Included, Inbuilt speaker
- Included, Charging Base Station
Get 3 months free by paying annually
GPS Alarm Bundle
- Go Anywhere Alarm
- GPS Alarm Pendant
- GPS Location Tracking
- Optional Fall Detection
- Inbuilt Speaker
- Charging Base Station
Get 3 months free by paying annually
What is Careline?
The Careline alarm is designed to help older, frail or disabled people remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.
The Careline service includes an alarm base unit, which plugs into the telephone line, and a comfortable pendant which goes around the wrist or neck. All attachments are included in the Careline package.
The Careline alarm can easily be installed and tested by the user. Once the test is complete, the user will be connected to our 24-hour care team.
In an emergency, the alarm user simply presses the red button on their pendant and the monitoring team will respond. The situation is assessed over the base unit's loudspeaker and help if found in the form of emergency contacts and, if needed, the emergency services.
A powerful little pendant
The pendant which accompanies the Careline alarm's base unit has some useful features:
- It's lightweight, comfortable and discreet.
- It can be worn around the wrist or neck.
- It's waterproof for use in the bath or shower.
- It has a range of around 100 metres for use in the garden.
Supporting independence
Careline are committed to helping vulnerable people stay safe and confident at home. People want to stay in the comfort of their own homes and our personal alarm service can help them to achieve this.
Careline is a name people know and trust, we have helped countless peoples across the UK to live a happy and independent life.
Next day delivery
Careline offers free next day delivery on all of our alarms and key safes. If a Careline alarm is ordered before 5pm, it will be delivered the next working day. This means our customers can be set-up within 24-hours of ordering.
If our customers change their minds about having a Careline alarm in their home, we also offer them a 30-day money back guarantee.
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