Careline365 Digital Switch Over-Landing Page

We recommend having internet for the Smartlife Alarm to work to it's full potential, but it isn't necessary as long as you have good mobile signal in your home.

It is currently underway around the UK, going area by area. Unfortunately we will not be informed when our members are switched over, we recommend getting in touch with your telephone provider and they should be able to keep you updated.

In good conscious we wouldn't upgrade anyone where the alarm is unable to function as it should. We recommend staying with the current alarm until their telephone has been switched over and they have an internet connection, and then to give us a call to arrange the upgrade.

Yes, our digital personal alarms are designed to work with the new digital network, ensuring your safety isn’t compromised.

Don’t worry it’s not complex. Our digital alarms are simple to install and our team is available to guide you through the process. 

While we haven’t received specific updates from the telephone suppliers about when your lines will be switched or if they already have you don’t have to wait to upgrade to our new and improved digital alarm. With just a couple of quick checks on our end before you order, your upgraded system will be ready to work for you right away. Don't miss out on the benefits of a more reliable and efficient alarm system.

Telephone suppliers have received funding to enhance the network, but it's their responsibility to ensure that the digital infrastructure is future-proof and reliable. They've already integrated these improvements into their financial plans, so you can trust that progress is being made. We’re also committed to our members, doing our best to absorb some of the costs to make this transition smoother for you. Together, we’re working towards a safer and more connected future.

No, they simply changing the type of wiring coming into your house which should mean better quality calls and quicker connection rates.